Privacy Policy

We collect information you provide directly to us, such as when you fill out a contact form, subscribe to our newsletter, or communicate with us. This may include your name, email address, and any message content you provide. We also automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, and information about how you interact with our website.

We use the information we collect to: - Respond to your inquiries and provide customer support - Send you technical notices and updates - Analyze trends and improve our website - Protect against fraudulent or illegal activity We do not sell, trade, or rent your personal information to third parties.

We use cookies and similar tracking technologies to collect information about your browsing activities. When you first visit our website, we will ask for your consent before placing any non-essential cookies. **Cookie Categories:** - **Necessary Cookies** (Always Active): Essential for the website to function properly. These include cookies that remember your privacy preferences and enable core functionality. These cannot be disabled. - **Analytics Cookies** (Optional): Help us understand how visitors interact with our website: - **Google Analytics**: Tracks page views, user journeys, and engagement metrics. - **Microsoft Clarity**: Provides session recordings and heatmaps for UX improvement. - **Functional Cookies** (Future): Will be used for personalization features and user preferences. - **Marketing Cookies** (Future): May be used for targeted advertising and remarketing. **Your Consent Choices:** When you visit our website, you can choose: - **Accept All**: Enables all cookie categories including analytics - **Necessary Only**: Only essential cookies are used; no tracking or analytics **Managing Your Preferences:** You can change your cookie preferences at any time: - Clear your browser cookies to reset your preferences and see the consent banner again - Use your browser settings to block all cookies - Contact us to request information about your data Note: Choosing 'Necessary Only' will not affect your ability to use our website. All features remain fully functional.

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party services you access. We may use third-party service providers to help us operate our website and deliver services, such as hosting providers and email services.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

You have the right to: - Access the personal information we hold about you - Request correction of inaccurate information - Request deletion of your personal information - Opt-out of marketing communications - Withdraw consent where processing is based on consent To exercise these rights, please contact us using the information provided below.

If you have any questions about this Privacy Policy or our data practices, please contact us at: Email: contact@kcloud.vn We will respond to your inquiry within 30 days.